Global Water to nix meter-checking fee for exorbitant bills

By Mason Callejas | inMaricopa

Maricopa utility company Global Water is now waiving fees for certain customers after recent outcry over the company’s billing practices.

Residents have complained that after receiving unusually high bills they would ask the company to double-check their meters and then often be stuck with a fee for re-reading the meter.

Per long-standing Global Water policy, the customer is not charged this standard fee of $30 if the meter was indeed malfunctioning. However, if the meter was found to be functioning properly, the customer would be charged the $30.

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February 2017
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