Wednesday, October 20, 2021 10:12 pm

Wells Fargo: The key ingredient to strong mortgage lending

Wells Fargo

Wells FargoBrena Swanson | HousingWire

As one of the nation’s top mortgage lenders, Wells Fargo employs over 7,000 mortgage consultants and is readily looking for ways it can build its outreach tactics to recruit mortgage lenders.

The lender uses various means to reach out to college graduates, including internship opportunities, to help show that there are a variety of career paths that they can take within the company.

However, April Taylor, Wells Fargo Home Mortgage senior vice president talent acquisition manager, said in an interview with HousingWire, that there is one key element that the lender is really looking for: customer care.

“As we think about hiring an individual, the skills and experience are one factor; however, the customer care piece is really important to Wells Fargo,” Taylor explained.

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