Ahwatukee seeking independent look at water meter complaints

FILE

Ahwatukee Foothills News

The city is moving ahead with finding an independent third party to examine complaints about unusually high spikes in Ahwatukee water bills even though it has concluded its own system is not at fault.

“The results of our random sample indicated no systematic meter or billing problem in Ahwatukee; therefore our next course of action is to address the individual concerns we received at the community meeting,” said Water Services Department spokeswoman Stephanie Bracken.

Bracken said her department is scheduling visits to people who

complained about their bills at the town hall Oct. 26.

And she said, “We are also moving forward with an independent study by an outside expert as additional due diligence.”

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