APS rate hike shocks customers; loophole could allow rate rehearings

By Ryan Randazzo | The Republic

Arizona Public Service Co. customers are reporting much higher bills than expected after the state’s utility regulators allowed the company to raise rates in mid-August.

APS had projected that the average residential bill would increase approximately $6 a month, or 4.5 percent. But some customers are saying their bills increased significantly more than $6.

“This is literally taking food directly out of my mouth,” Phoenix customer Ron Geddling wrote to the regulators after getting his first new bill. “This is absolutely the worst robbery of my money I have ever seen … I will now be going hungry in order to make APS a little richer.”

Geddling said his September bill was $50 more than August, even though he used less electricity. That jump nearly doubled his monthly expense, he said.

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