How AI will change mortgage servicing

DS News

On Monday, Black Knight Inc. announced the acquisition of HeavyWater, an artificial intelligence and machine learning (AI/ML) provider for the financial services industry, through its custom-solution called AIVA. While it will initially be used as a platform to improve efficiencies in originations, Black Knight is looking at integrating its capabilities on the servicing side too.

“We believe that AIVA will be an enterprise solution. Though we’re initially focusing on the origination side, we absolutely foresee AIVA being leveraged across our originations technology business, our servicing technology business, as well as our DNA group,” Rich Gagliano, President, Black Knight Originations Technologies Division, told DS News.

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