Report makes moderating Facebook in Phoenix sound like the worst job ever

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By Steven Hsieh | Phoenix New Times

At the Cognizant office in Phoenix, where the job involves watching suicides and murders so Facebook users don’t have to see them, employees get high and have sex in the lactation room to help them get through the day.

Others become conspiracy theorists after watching too many videos promoting the idea that the Earth is flat or that the Holocaust didn’t happen.

Staffers make about $28,000 a year and work with little room for error; a handful of mistakes in one week can get someone fired.

That’s all according to a must-read investigation at The Verge, which explores the labor of content moderation, wherein workers are responsible for deleting objectionable posts on sites like Facebook and Twitter.

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