KGW8
The world of online reviews can be a contentious space with complaints and grievances filling up web pages and discussion boards.
Now, an Oregon man’s dispute about a custom-built home has sparked a lawsuit over what consumers can post online and how businesses can protect their reputations.
Adair Homes is suing Wes Brooks for defamation after he posted critical comments about the Vancouver-based company on Facebook. The lawsuit demands $550,000 in damages, claiming Adair Homes lost prospective sales because of the negative online reviews. Additionally, Adair Homes wants Brooks to shut down his public Facebook group, “Quality of Adair Homes.”
Despite the ongoing legal battle, the Facebook page is still up and running.