Tim O’Neal, president & CEO of Goodwill of Central and Northern Arizona, introduces March edition of In Business Magazine

Photo via Goodwill AZ Facebook

(Disclosure: Rose Law Group represents Goodwill of Central and Northern Arizona.)

By Stephen M. Kohn | InBusiness Phoenix

“Continuous improvement” is the mantra for business success. While the phrase usually refers to business operations, it’s also applicable to those organizations’ leadership as well.

As CEO for one of the fastest-growing nonprofit organizations in the country, we have been impacted by the same market trends, supply chain challenges, labor shortages and lack of affordable capital for the past decade as every other business. During a period of both robust growth as well as unprecedented uncertainties, it has been more important than ever to remain a steady, positive and empowering leader to our team of 6,000. Every single leader at Goodwill has a company-sponsored executive coach. Their role is to help our leaders seek out their own wisdom and reach their greatest potential. Regardless of where we are in our career, it is incumbent on each of us to reflect on the impact we are having on the world around us and to seriously ask ourselves the question, “What more can I be doing to improve myself and my team?”

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(Disclosure: Rose Law Group represents a coalition of property and business owners throughout Pinal County who have worked to bring new transportation infrastructure to the

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March 2024
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