NEWS RELEASE
Scottsdale, Arizona (August 18, 2014) – Following a year-long effort to substantially restructure and improve its municipal contracts throughout Indiana, Rural/Metro has decided to discontinue operations in a number of Indiana counties. Rural/Metro’s operating footprint in Indiana is a series of smaller, nonadjacent rural areas that have become increasingly difficult to serve due to very low transport volumes. These factors, combined with a changing American healthcare environment, larger amounts of unpaid indigent care, and low Medicaid reimbursement rates within Indiana have created a difficult business environment which led to this decision. These operations will be ended in accordance with the terms of their respective contracts.
Transitioning out of these select Indiana markets, which represent a non-material total of Rural/Metro’s overall transport volume, allows Rural/Metro to continue focusing on areas where it can efficiently provide optimal service and patient care. Rural/Metro is committed to working with these affected counties and our EMS partners to assist in transitioning service so that ongoing service needs are met in a seamless manner.
Although Rural/Metro will be strategically withdrawing from a number of its central Indiana locations, it will continue to serve higher volume markets in Indiana with a sufficient scale for the company to benefit from operating efficiencies.
Rural/Metro is a leading provider of emergency and non-emergency medical transportation, fire protection, and safety-related services in communities throughout the United States. Established in 1948, Rural Metro has cultivated 66 years of unparalleled system transparency, superior customer service, and robust continuous improvement processes.
Our core mission is to provide quality community health services that encompass long-term staility, innovation, and exceptional care.
