APS says rate-hike complaint is vague

100K customers face deadline to change rate plans

By Ryan Randazzo | The Republic

Arizona Public Service Co. on Tuesday asked utility regulators to either dismiss a petition for a rehearing of the company’s recent rate hike, or for the protesters to be more specific with their complaint.

That request comes as about 100,000 APS customers are facing their first deadline to choose a new rate plan under the rate hike approved by regulators in August.

The customers must either select a new rate plan or the utility will make the decision for them in the next month. All customers will face such a deadline before May as APS systematically shifts them to the new plans.

Customers will be notified by mail regarding their deadlines.

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