Undercover testers find discrimination at assisted-living, nursing facilities

By Maria Polletta | Arizona Republic

At least 14 operators of assisted-living and nursing facilities in Arizona unlawfully discriminate against prospective residents who are deaf, according to a federal lawsuit filed by the Southwest Fair Housing Council.

The suit follows nearly two years of undercover inquiries. Testers enlisted by the non-profit contacted large-scale facilities in the Phoenix and Tucson areas requesting accommodations for a fictional deaf grandfather.

They asked about the availability of qualified American Sign Language interpreters and other aids that would allow the grandparent to communicate effectively, particularly in sensitive situations involving complex paperwork or medical needs.

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