By Janet Morrissey | The New York Times
When a major electronics firm started seeing strange documents being printed out remotely on more than 100 of its smart printers late last year, it frantically contacted the manufacturer to investigate.
The firm nervously wondered how — and why — an unauthorized third party was sending documents to its printers remotely. And worse, it feared its entire corporate network had been breached. The manufacturer immediately called in the big guns, Charles Henderson, global head of X-Force Red, a professional hacking team at IBM Security, for answers.
“Unless you believe in ghosts, you get kind of concerned when your printer just starts printing stuff out that you can’t account for,” said Mr. Henderson, who declined to name the firm for privacy reasons.