By Heather Smathers | San Tan Valley Sentinel
Anger, frustration and a little praise were evident at a public meeting for customers of a utility company that’s been plagued with problems.
Dozens of people came to the public meeting Thursday for an update on Johnson Utilities, the water and sewer company that services the San Tan Valley area and has been the subject of complaints and violations. Officials from EPCOR Water, a Canadian company that services several parts of Arizona with water service, listened to residents of San Tan Valley and Florence who voiced their concerns with Johnson Utilities’ past and current water and sewer services.
EPCOR held the open house and Q&A to brief residents on what was happening with Johnson Utilities now that the Arizona Corporation Commission has put EPCOR in charge of assets and management. But to some residents, the needed change was too little, too late.
