[OPINION] APS cut power to poor customers 110,000 times last year while raking in eye-popping profit

APS cut power to 50 percent more customers in 2018 than it averaged in the previous five years. And it appears the Corporation Commission helped the utility hide that fact.

By Laurie Roberts | Arizona 

(Editor’s note: Opinion pieces are published for discussions purposes only.)

When the Arizona Corporation Commission meets next week to ponder taking a harder look at whether APS is soaking its customers …

… At why fully half of Arizona Public Services’ customers are on rate plans that have them paying the utility more than they need to …

… And whether the utility is earning more than the $95 million in profits it was supposed to rake in as a result of its average 4.5 percent rate increase in 2017 …

… And whether to provide relief now to fully one-third of the utility’s customers stuck with rate increases that averaged 10.8 percent – or even more – or to stall actually doing anything about it …

Here’s another fun fact our regulators ought to consider:

1 in 10 customers were left in the dark.

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