By Ryan Randazzo | The Arizona Republic
Several Salt River Project customers have notified the utility they plan to sue over a $3 increase in the basic service charge on their April bills because the board of directors did not follow proper procedures to approve the rate increase.
Many customers and even SRP board members were confused when April bills included a jump in the basic service charge to $20 from $17. It has since fallen back to $18.50 a month but will be $20 again next year, according to SRP.
SRP’s board of directors approved a 3.9 percent rate increase in February, along with new fees for solar customers. Managers said that they also approved the basic service fee increase of $3 for April, but many people attending the meeting did not hear it that way.
